These terms constitute a binding legal agreement. They apply to every use made by the user ("the User") of the Handmade jewelry 925 site ("the Site") and to every action carried out by the User through the Site, including by telephone, and form a binding agreement between the User and Netafim 55 Ltd., company no. 510989064, of 30 Beit HaDfus St., Jerusalem ("the Site Operator").
The Site is used for the sale of handmade and personalised jewelry and silverware art, with delivery within Israel by Israel Post. These terms are written in the masculine for convenience only; they apply equally to all genders and gender identities.
Please read these terms in full and with care. The headings of these terms and of their sections are for convenience only.
Browsing the Site and carrying out any action through it constitutes your agreement to accept and act in accordance with these terms. If you do not agree to any of them, you are asked not to make any use of the Site.
Eligibility
The Site may be used by an adult aged 18 or over holding a valid means of payment. Orders cannot be placed without providing credit card details and/or another means of payment accepted by the Site Operator. Sales on the Site are available to private customers only; sales to wholesalers are not available.
Sales pages
The Site Operator enables you to purchase products through the Site ("a product", "products") in a convenient, quick and easy way.
Changes to these terms of use
These terms of use may be changed at any time by the Site Operator, at its sole discretion.
Privacy policy
Use of the Site is subject to the Site's privacy policy, which forms an integral part of these terms. Please read it carefully. It is clarified that when registering on the Site, and when carrying out an action on the Site, you may consent to receive various messages — including marketing communications and service and system messages — from the Site Operator and/or anyone on its behalf.
Customer service
For further details about the Site and its activity, you may contact the Site Operator's customer service by email at yakov.netafim55@gmail.com or by telephone on 0535692424.
Ordering products through the Site
Orders for the products displayed on the Site may be placed through it, subject to their availability in stock and to the Site Operator's approval.
When an order is completed
Only a confirmation of the order received in the User's email, containing the relevant order details — including the order number, the User's details and the details of the order — constitutes confirmation that the order has been received by the Site Operator. An order is treated as completed on the date it is confirmed by all of the following, cumulatively: (a) approval by the User's credit card company; (b) confirmation from the supplier that the product is in stock; (c) approval by the Site Operator ("the Determining Date").
Supply of products
Products are supplied to the User's home through the delivery service, in accordance with the delivery company's terms and subject to its distribution areas.
Supply and transport to restricted areas
In areas of restricted access for security reasons, the Site Operator and/or the suppliers may supply the products to the User at a suitable nearby location, to be arranged with them in advance.
Calculation of time periods
The delivery times set out on the product page count business days only (Sunday to Thursday, excluding Fridays, Saturdays, festival eves and festival days) from the date the order is completed.
Collection in person
The User may collect the product directly from the Site Operator's warehouse/offices, as set out on the product page. Collection will take place within 30 business days of the order being confirmed.
Identity verification and requests for further details
The Site Operator and/or anyone on its behalf may require, at any time, further details or documentation (such as production of an identity card) regarding the User and/or the holder of the credit card used for the order, including for the purposes of identification and/or the cardholder's signature on a voucher, as a condition of handing over the product.
Delay and late supply
The Site Operator and/or anyone on its behalf is not liable to the User for a delay not exceeding 7 business days from the date the User gave notice of a delay in receiving the product. Notice of a delay must be given to the Site Operator within a reasonable time, and in any event no later than 72 hours after the delivery date stated on the sales page has passed.
Cancelling an order
The User may cancel an order and/or a transaction in accordance with the Consumer Protection Law, 5741-1981 ("the Consumer Protection Law").
Deadlines for giving notice of cancellation
On the purchase of an asset/product — up to fourteen days from the date the asset/product was received.
A User who is a senior citizen, a new immigrant or a person with a disability may cancel an order within four months of the date the product was received.
Transactions that cannot be cancelled
Certain products cannot be cancelled once ordered, including as set out in section 14C(d) of the Consumer Protection Law: perishable goods.
"Information" as defined in the Computers Law, 5755-1995.
Goods manufactured specifically for the consumer as a result of the transaction.
Goods capable of being recorded, reproduced or duplicated, where the consumer has opened their original packaging.
Cancellation fees
Under the Consumer Protection Law, where cancellation is not on account of a defect or a lack of conformity, the Site Operator may charge a cancellation fee of 5% of the price of the product purchased, or ₪100, whichever is the lower.
How to cancel an order
An order may be cancelled only by application in writing to the Site Operator, by sending a message to yakov.netafim55@gmail.com or by using the "Cancel an Order" link at the foot of the site. See the "Returns and Cancellations Policy" page for further provisions on this.
Refunds
The consideration will be refunded to the User within 14 days of receipt of the cancellation notice, by the same means as the payment was made.
Breaches and remedies
It is agreed that the Site's records and the Site Operator's systems constitute an institutional record as defined in the Evidence Ordinance [New Version], 5731-1971, and shall be conclusive evidence of the truth of their contents. The Site Operator may, but is not obliged to, enforce the Site's terms of use and to act in any case where a reasonable suspicion of their breach by a User or any third party has arisen.
In cases of content that is offensive, infringes the rights of third parties, or is objectionable for any other reason, the Site Operator will act in accordance with a "notice and takedown" procedure and will remove the infringing content within a reasonable time of receiving notice.
It is absolutely prohibited to copy and/or publish images and/or trade marks and/or specifications and/or videos from the Site and/or on the Site without prior written permission from the Site Operator or from the appropriate rights holder. The Site Operator may operate a notice and takedown procedure in any case of suspected infringement of third-party rights, including intellectual property rights, copyright, trade marks and any other right, at its sole discretion. Each party is responsible for its own acts and omissions, including in relation to content it publishes. The Site Operator bears no liability for infringements by third parties.
Exhausting remedies against the responsible party. In the event of a breach or harm by users, suppliers or apparently infringing third parties, the Site Operator may pass to the injured party the details of the party apparently responsible for the harmful and/or infringing publication ("the Responsible Party"), at its sole discretion, and no claim shall be raised against it by the Responsible Party, including on account of disclosing those details, nor by the apparently injured party, including in relation to any cause of action, claim or demand that on its face arises from an act or omission of a third party. The apparently injured party shall not bring legal proceedings in such cases against the Site Operator, at the least so long as proceedings against the apparently Responsible Party have not been exhausted.
Rules of conduct
Without derogating from any other provision, the following provisions apply to every User, including a supplier, and in relation to any product on the Site: the User is obliged to complete accurate and correct details in good faith. Without derogating from the generality of the above, it is clarified that providing false details is a criminal offence.
The display of content on the Site, or the processing and display of the data uploaded within it, is not to be regarded as an opinion, a recommendation, an expression of view or an encouragement on the part of the Site Operator in relation to the products in connection with which it was displayed, and it must not be relied upon.
In general, the Site Operator may display the content, or part of it, automatically. All content is displayed AS IS, without its truth and/or accuracy being checked. The Site Operator shall bear no liability of any kind for direct or indirect damage caused to any party, including the User, as a result of or in connection with the content.
The Site Operator may, but is not obliged to, take any lawful measure available to it against a User who breaches the provisions of any law and/or the provisions of these terms. In cases of such a breach the Site Operator may immediately remove any User and/or content and/or product from the Site, and/or pass the User's details to any statutory authority and/or any other party, and/or take any other step required in the circumstances, at the Site Operator's absolute discretion.
The Site Operator may cancel any order and/or prevent a User from placing an order through the Site by blocking them, including in any of the following cases, which are not an exhaustive list: the person carrying out the action performed an unlawful act and/or contravened the provisions of the law; the person carrying out the action breached one of these terms; the person carrying out the action provided misleading details, on registration or afterwards, in writing or by telephone; the person carrying out the action performed an act or omission capable of harming the Site Operator and/or anyone on its behalf and/or the proper operation of the Site and/or any of the suppliers and/or any third party; where an exceptional and manifest typographical error occurred in the description of the product, whether in the product's price or in its description. Notice of cancellation of an order may be given to the customer by telephone and/or in writing to the email address recorded on the customer's account.
Direct marketing and newsletter
Handmade jewelry 925 may send users who have signed up to the mailing list updates, offers and news. Signing up is voluntary. You may unsubscribe from the mailing list at any time by clicking the "unsubscribe" link at the foot of every email, or by contacting customer service. Unsubscription will be carried out within 10 business days.
Communication via WhatsApp
Handmade jewelry 925 may communicate with customers via WhatsApp in order to provide service, updates on orders and marketing information. Sending WhatsApp messages is conditional on the User's consent. You may ask for communication via WhatsApp to stop at any time by contacting customer service.
Disclaimer and limitation of liability
Complete disclaimer in connection with the operation of the Site: without derogating from the generality of the above, the service on the Site is provided without any representation or implied undertaking, AS IS. The User or the person carrying out the action shall have no claim, action or demand against the Site Operator in respect of the products offered for sale through the Site.
The Site Operator shall not be liable for any damage caused in connection with use of the Site.
The Site Operator shall bear no liability or obligation other than as expressly stated in this agreement and in accordance with provisions of law that cannot be contracted out of.
The Site Operator's liability, in any case whatsoever, shall be limited to the maximum extent permitted by law. Nothing in the above derogates from any mandatory provision of law, including the Consumer Protection Law.
No liability for content and product descriptions: unless stated otherwise, all information and representations displayed on the Site regarding service and warranty for the products were provided to the Site Operator by the product suppliers and are their sole and full responsibility.
No liability for technological services: the Site Operator makes every effort to keep the Site operating properly. That said, the Site Operator does not undertake that the service on the Site will be uninterrupted, provided in an orderly fashion without planned or other interruptions, faults or breakdowns — including faults in hardware, software or communication lines — and it shall bear no liability whatsoever for such faults or disruptions. Without derogating from the above, the Site Operator shall bear no direct or indirect liability for any technical problem preventing the User from ordering a product through the Site and/or updating an order and/or carrying out any action through the Site.
No liability for unlawful acts: the Site Operator shall bear no liability for unlawful activity carried out by a User on the Site.
Cancellation as an exhaustive and final remedy: the sole and exhaustive remedy available to the User in the event of a fundamental breach of any engagement to order a product shall be cancellation of the order, and the User shall have no further claims against the supplier or the Site Operator.
No liability in the case of a typographical error: where an exceptional and manifest typographical error occurred in the description of any product or service and/or in the price of a product or service — such as a price stated in agorot rather than shekels — this shall not bind the Site Operator. Product images on the Site are for illustration only, and there may be differences between the images displayed and the products actually sold.
No liability for indirect or special damage: without derogating from the generality of the above, the Site Operator shall be liable for direct and tangible damage only, up to the cost of the product, and shall bear no indirect, consequential or special damage, including loss of income and/or loss of profit.
Intellectual property
All rights in the Site — including copyright, trade marks, graphic design, logo, content, texts, images, source code and databases — are the exclusive property of the Site Operator.
None of the above content may be copied, reproduced, distributed, sold, translated, published, altered or used, in whole or in part, without express written permission.
External links
The Site may include links to external websites. Those links are provided for the User's convenience only. The Site Operator is not responsible for the content of external sites.
Privacy policy
Use of the Site is also subject to the privacy policy of Handmade jewelry 925. The privacy policy forms an integral part of these terms of use.
Changes to prices
Handmade jewelry 925 reserves the right to change prices at any time.
A change of price will not apply to orders placed before the change and approved by the operator.
Discontinuation of the Site
Handmade jewelry 925 reserves the right to discontinue or suspend the operation of the Site, in whole or in part, at any time and for any reason, at its sole discretion.
Governing law
These terms shall be interpreted and enforced in accordance with the laws of the State of Israel, and shall be determined where necessary in the competent courts of the Tel Aviv and Central districts.
The version of these terms as published on the Site is the governing version at all times.
Happy shopping.